Customer Support Representative

Join Our Team as a Customer Support Representative!

Are you a skilled communicator with a passion for helping others? Do you thrive in a fast-paced environment where every conversation makes a difference? We’re looking for a Customer Support Representative to join our team and provide top-notch support to our customers via chat. If you’re looking for a flexible schedule and an opportunity to grow within a dynamic and customer-focused company, this role is for you!

What You’ll Do:

• Respond to customer inquiries and provide timely, accurate, and friendly support via chat
• Assist users with product-related questions, technical issues, and general inquiries
• Build strong relationships with customers by ensuring an excellent service experience
• Accurately document and track customer interactions in our support system
• Collaborate with the team to share insights, identify trends, and improve overall customer experience
• Escalate complex issues to the appropriate departments and follow up until resolution
• Stay up to date on product features, updates, and industry trends to provide the best support possible

What We’re Looking For:

• Strong English language skills (written & verbal)
• Previous customer support experience (preferred, but not required!)
• Excellent communication skills — you know how to make complex things sound simple
• Strong problem-solving abilities and the ability to multitask efficiently
• Tech-savvy — comfortable using chat and customer support software
• Empathetic, patient, and customer-focused — you genuinely enjoy helping people
• Flexible availability, including occasional night shifts, weekends, and holidays

What We Offer:

• Full-time position with a structured yet flexible schedule Morning, day, and occasional night shifts (varied schedule for work-life balance)
• Opportunities for growth in a supportive and collaborative environment
• Work with a team that values your contributions and encourages new ideas

The Hiring Process:

• CV Review

• Quick Intro Call (up to 10 min)
• Interview with the Hiring Team
• Test Task (if applicable)
• Job Offer!

  Ready to join a fast-growing team where your work truly matters? Apply now!