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Опыт работы

Supply Chain and Logistics Manager

с 04.2023 по 03.2025 (1 год 11 месяцев)
World Food Product (UN), Київ (Неприбуткові, благодійні та громадські організації)

• Managed and executed full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations, strategically and tactically drove and influenced teams in and outside of organization to deliver
• Worked autonomously to understand business problems, automation limitations, scaling factors, boundary conditions, reasons behind leadership decisions, solved complex problems and managed competing priorities simultaneously
• Built global carrier network, optimizing transportation cost-effectiveness and service quality, maintained long - term relationships with new and existing partners and ensured a high level of satisfaction and retention
• Coordinated inbound, outbound, and reverse logistics operations, ensuring compliance with regulations, carrier performance, and service level agreements, aligned with corporate objectives
• Controlled operations to ensure the effective delivery of goods, following standard processes and meeting partner requirements
• Created, updated, and implemented business continuity plans, including risk assessment, customer and employee impacts, issues, and solutions, oversaw office logistics and facilities management
• Led transport safety initiatives, working closely with stakeholders to implement best practices
• Provided leadership and governance for logistics-related initiatives, performance monitoring and continuous improvement efforts
• Evaluated transportation performance metrics, such as on-time delivery and carrier performance, to drive operational excellence
• Identified and sourced innovative transport solutions, building strong relationships with key distribution suppliers

Head of Logistics and Procurement

с 01.2023 по 04.2023 (3 месяца)
Norwegian Refugee Council (NRC Ukraine), Київ (Неприбуткові, благодійні та громадські організації)

• Contributed and implemented NRC country plans, including Logistics and Procurement processes, aligned with regional and wider NRC strategies and policies to facilitate efficient and effective procurement service
• Led strategic procurement and supply chain activities for country office, ensuring timely delivery of humanitarian aid materials
• Conducted supplier prequalification and vendor database management, ensuring cost-effective procurement
• Monitored compliance with NRC and donor procurement regulations, maintaining audit-ready documentation
• Followed up on all purchase documentation such as purchase requests, requests for quotations, bid analyses, minutes and contracts / agreements / purchase orders were appropriately signed by authorized staff before any commitment orders were sent to suppliers
• Attended tender committee meetings, acted as secretary of tender committee meetings if required and ensured minutes of meetings were signed by all members so as to support payments later
• Ensured that all appropriate supporting documents were prepared for approval of management, for purchases over local authorization level (execute, following appropriate authorization, the purchase and delivery of supplies in a timely and cost-effective manner; revised of contracts for purchasing of goods and services)
• Provided and guided training and mentorship to procurement teams, enhancing operational capabilities
• Updated logistics coordinator and other program staff with relevant information about delivery of the requested services

Country Manager / Cross Border Operations

с 09.2013 по 12.2022 (9 лет 3 месяца)
FM Logistic Ukraine, Київ (Транспорт, логістика)

• Managed budget, wages, supervised P&L and financial performance, monitored expenses, identified opportunities for cost savings
Improved profitability through benchmarking, reviewing operations to ensure optimum freight forwarding and operating costs
• Reviewed cross-border operations, ensuring compliance with laws and regulations while expediting the flow of traffic to / from destinations
• Oversaw the deployment and management of dedicated fleet, developing implementation plans and standard operating procedures
• Collaborated with stakeholders to implement asset tracking systems and ensure regulatory compliance, enhancing operational transparency
• Built long-term relations with new and existing clients, ensured a high level of client’s satisfaction and retention
• Managed the entire lifecycle of the trailers ensuring optimal utilization and longevity through strategic planning and maintenance
• Designed and implemented preventive maintenance programs, establishing quality control measures that maximized fleet reliability
• Synchronized with third-party companies to deliver best-in-class services, enhancing operational efficiency and customer satisfaction
Implemented benchmarking and operational reviews to optimize freight forwarding and operating costs, driving profitability and efficiency
• Evaluated transportation performance metrics, implementing strategies that drove operational excellence and met organizational objectives
• Managed relationships with 3PL providers, optimizing the movement of goods and ensuring compliance with global logistics standards
• Organized regular drivers training and refreshers (driving, security and safety, basic maintenance, crisis management)
• Identified and sourced innovative transport solutions, building strong relationships with key suppliers to enhance service delivery
• Conducted regular KPI review meetings with 3PL partners, ensuring alignment with business objectives and performance expectations
• Mentored and managed teams, focusing on people development and ensuring efficiency in meeting performance metrics and KPIs

Head of International Transport \ General Manager

с 01.2011 по 09.2013 (2 года 8 месяцев)
Cargo Partner, Київ (Транспорт, логістика)

• Defined and executed strategic transport initiatives, focusing on cost reduction and service optimization across the supply chain
• Monitored and managed budgets, ensuring effective resource allocation and adherence to financial constraints in transportation operations
• Developed and implemented strategic plans to achieve business objectives and revenue targets, delivering logistics efficiencies
• Provided overall management of the transportation planning, transit, provided the necessary strategic direction to managers
• Managed the performance of cross-border fleets, implementing strategies that increased efficiency and maximized service delivery
• Coordinated the movement of goods across international borders, selected the most cost-effective, efficient transportation methods
Implemented continuous improvement initiatives in transport operations, focusing on fleet management and optimizing transport flows
• Led teams across various operational functions, enhancing efficiency and maximizing service value through effective leadership
• Continuously assessed vendor performance, ensuring compliance with service level agreements, cost targets, and quality standards
• Liaised with stakeholders, including sales, technical services, finance, and freight forwarders, to ensure seamless operations
• Collaborated with sales, customer care, warehouses, and finance to resolve escalations and improve customer experience, building strong cross-department relationships driving collaboration for operational excellence
• Managed relationships with suppliers and vendors, negotiating agreements that secured cost-effective and high-quality logistics services
• Assessed and managed talent, aligning roles and resources appropriately to support operational objectives and promote team development

Senior Fleet Manager

с 01.2009 по 01.2011 (2 года)
ATL, Київ (Транспорт, логістика)

• Managed fleet performance, implementing strategies that increased efficiency and maximized service delivery, value, and profit
• Developed and implemented effective fleet management strategies, ensuring alignment with organizational objectives and company policies
• Drove cost-effective fleet management through preventive maintenance, performance metrics, and strategic sourcing of transport services
• Contributed to calculate and check the monthly cost of each vehicle, investigated and solved over-costs, reported increases in fleet costs
• Led GPS-enabled tracking initiatives, integrating technology solutions to monitor and optimize fleet performance and resource utilization
• Coordinated routing, staff allocation, and carrier sourcing strategies, negotiating pricing and service levels to ensure maximum capacity
• Developed maintenance schedules, emergency response protocols, and performance metrics to improve fleet operational efficiency
• Managed day-to-day operations, ensuring the timely and efficient provision of equipment and services to meet customer needs
• Coordinated and ensured efficient utilisation of the team to provide service delivery to international and domestic customers
• Managed claims process to maximize recovery of costs associated with product loss during transportation

Customer Service Manager

с 01.2007 по 12.2008 (1 год 11 месяцев)
OOCL, Київ (Транспорт, логістика)

• Optimized container fleet operations, managing inventory, movement coordination, ensuring high levels of efficiency and quality
• Streamlined container utilization, implemented tracking systems, and coordinated logistics and minimize downtime
• Led cross-functional efforts to ensure timely, cost-effective, and high-quality service delivery for containerized goods transportation
• Built strong customer relationships, addressing concerns and driving continuous improvement initiatives to enhance customer satisfaction
• Analyzed weekly cost-to-serve reports, identifying opportunities for cost optimization and performance improvements
• Developed and executed strategic initiatives that improved operational performance, reduced costs, and enhanced customer experience
• Maintained strong relationships with shipping lines, ensuring high levels of customer satisfaction and business growth

Freight Forwarding and Transport Operations Manager

с 02.2003 по 01.2007 (3 года 11 месяцев)
ATL, Київ (Транспорт, логістика)

• Managed delivery of products to project sites, ensuring cost-effective deliveries through a mix of owned trailers and subcontracted carriers
• Created and implemented logistics strategies and procedures in collaboration with 3PL providers while driving continuous improvements
• Coordinated and communicated transportation planning and forecasts with carriers to ensure sufficient capacity
• Implemented and managed safety initiatives, focusing on regulatory compliance and best practices across the transport network
• Led transport safety initiatives, ensuring compliance with industry regulations and best practices for fleet management
• Coordinated vendors, negotiated service agreements, and tracked key performance indicators to ensure quality and cost-effectiveness
• Sourced cost-effective transport solutions to optimize freight recovery, reduce expenses, and maximize profitability
• Implemented efficient route planning and driver scheduling, minimizing waiting times and ensuring seamless operations
• Coordinated with shipping companies and maintenance providers to streamline deliveries and fleet management
• Managed commitments and expenditures related to fleet (insurance, fleet costs of routine maintenance, servicing and repairs and others)
• Ensured the proper functioning and maintenance of the fleet and vehicles, oversaw the filling out of the logbooks by the drivers

Образование

International Slavonic University

International Business / Foreign Affairs, Київ
Высшее, с 1999 по 2004 (5 лет)

Master's Degree
Foreign Affairs \ International Business \ Transport Logistics

Research Thesis:
Using Logistics in the Foreign Trade

Знания и навыки

• MS Office
• Windows
• Exceptional customer service skills
• Good communication skills
• Understanding of domestic and international freight movements
• Strong ability to build and develop relationships
• Ability to work individually as well as in a team
• Strong organisational and planning skills
• Problem solving skills
• Good innovation and change management skills
• Ability to work under limited or no supervision
• Analytical thinking
• Attentiveness
• Strong time management skills

Знание языков

• Русский — свободно
• Английский — свободно
• Украинский — свободно
• Испанский — начинающий

Дополнительная информация

CAREER OBJECTIVE

Open to a challenging role where I can leverage my expertise to optimize supply chain management and support program implementation. My focus is on managing logistics operations in a safe, efficient, and cost-effective manner, including fleet and fuel management, premises and asset oversight, communication systems, and procurement functions. I aim to ensure full compliance with established procedures, best practices, and national regulations, while emphasizing the value-for-money principle bringing a strong commitment to providing technical support and capacity for logistics staff, aligning operations with organizational strategies and budgets. With a passion for driving efficiencies, reducing costs, and fostering supplier relationships.

PERSONAL PROFILE

Motivated manager with a passion to manage logistics operations, determine needs and execute plans, result oriented strategic thinker who drives operational and financial improvements ensuring customer satisfaction. I am dedicated to delivering objectives and continuously improving business processes, thrive on innovation and collaboration, offering robust support and training to ambitious teams to achieve shared goals and long term success. Able to work in progressive environment supporting both daily activities and complex cross-functional projects. Experienced with a wide range of the logistics functions within international shipping and 3PL areas proactively identifying opportunities, delivering operational excellence, driving strategic initiatives, and fostering strong customer relationships. Experienced in negotiating, strong in cross border shipping and people management. Tertiary qualification in International Business \ Foreign Affairs, International Economic Relations, and Transport Logistics fields.