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Опыт работы

Project Manager / Consultant

с 12.2023 по 01.2025 (1 год 1 месяц)
U Can Strategy Consulting, Дистанційно (Консалтинг, бухгалтерія, аудит)

Sr. Project Manager | Consultant
Delivered project management consulting services, ensuring strategic alignment to enhance performance.
•Developed comprehensive business strategies and operational frameworks for clients in FMCG and Healthcare industries.
•Created detailed executive summaries and project charters, pitches, clearly articulating project opportunities, timelines, and financial projections to secure stakeholder buy-in and funding.
•Facilitated process improvements within project management offices (PMO), aligning methodologies with business goals.

Operations Director

с 07.2017 по 10.2023 (6 лет 3 месяца)
Rost Group, Київ (Пошук персоналу, HR)

Operations Director / Sr. Project Manager
Implemented projects of varying complexity to increase company profits and improve team efficiency, coordinated between departments and made executive decisions to align operations with the company's strategic goals.
•Spearheaded multiple high-impact projects from initiation to closing, expertly managing objectives and scope, schedules and budgets, developing detailed documentation, plans, allocating tasks, and closely monitoring timelines to ensure prompt delivery. Ensured all projects were completed on schedule and within defined timeframes, consistently meeting deadlines.
•Proactively identified, monitored, and mitigated potential risks, preventing delays and reducing additional costs. Consistently communicated risk status to the team to ensure awareness and prompt resolution.
•Developed and managed comprehensive budgets, aligning with organizational goals to optimize P&L costs, consistently surpass revenue targets, and achieve annual net income growth of 10%-15%.
•Managed a front office team of 35+ members, consistently improving processes and successfully realizing projects. Achieved a 30% improvement in team performance within 2 months by implementing effective communication, regular feedback, targeted professional development, and fostering a positive work environment.
•Determined KPI for evaluating team performance. Trained new employees, demonstrated exceptional leadership in guiding the team to meet and exceed objectives, resulting in increased productivity and employee satisfaction.
•Launched and customized the CRM system, developed technical specifications for the IT vendor and designed metrics to evaluate customer service effectiveness.
•Led the development of the company website, overseeing all aspects including design approval, copywriting of all content, and picture design. Collaborated closely with all vendors - web and design developers as well as SEO specialists to ensure its effective design, functionality, and search engine optimization.
•Served as a strategic advisor to the CEO and Board, providing insights and guidance on key business decisions. Prepared market reports and analytics of competitors’ activities. Prepared regular reports for the owners. Collaborated on a wide range of CEO initiatives and tasks.
•Introduced and spearheaded the implementation of new services within the company's portfolio, including outplacement, career consulting, organizational psychology. Led the entire process from initial market analysis to final implementation, significantly expanding the company's portfolio and driving revenue growth, capturing a commanding 27% market share.

Business Development Manager

с 05.2017 по 07.2017 (2 месяца)
Rost Group, Київ (Пошук персоналу, HR)

Proactively managed relationships with prospective clients, actively reaching out and establishing connections.
•Conducted extensive market research to identify over 1000 potential partners (curating short and long lists), resulting in attracting 2 new customers within 2 months. Devised sales plans for new accounts by identifying opportunities within the existing customer base, generated 100+ leads via cold calling.
•Prioritized and managed client relationships with a focus on nurturing and enhancing partnerships. Continuously identified and explored new areas of collaboration to drive business growth and maximize opportunities.
•Developed customized Commercial Offers to address the specific needs and preferences of each client, ensuring alignment with their objectives and requirements.
•Efficiently managed the tender bid process and oversaw order levels to optimize sales opportunities and maximize revenue potential.

Project manager

с 07.2015 по 05.2017 (1 год 10 месяцев)
Bank4U, Київ (Фінанси, банки, страхування)

•Managed vendor relationships and successfully launched three international prepaid debit card programs through strategic partnerships, ensuring seamless implementation.
•Collaborated closely with BIN Sponsors, processing companies, and key delivery partners including Royal Mail, Deutsche Post, DHL and others, driving negotiations and overseeing program execution to ensure seamless delivery and secure over 50 agreements.
•Negotiated complex agreements across regulatory environments, mitigating risks and ensuring compliance with licensed e-money issuers, remittance services providers, and partner banks through thorough research.

Образование

Wisconsin International University (Kyiv, Ukraine)

Master of Management of Foreign Economic Activity, Київ
Высшее, с 2014 по 2016 (2 года)

Wisconsin International University (Kyiv, Ukraine)

Bachelor of Business Administration (BBA), Київ
Высшее, с 2010 по 2014 (4 года)

Дополнительное образование и сертификаты

Certified Lean Six Sigma (White and Yellow Belt) - AIGPE

2024

Certified ScrumMaster – Scrum Alliance

2024

Знание языков

• Английский — продвинутый
• Немецкий — начинающий

Дополнительная информация

OKSANA YURIEVA
Mobile Phone: [открыть контакты](см. выше в блоке «контактная информация») (Telegram)
Email: [открыть контакты](см. выше в блоке «контактная информация»)

Experienced Operations and Project Manager with 10+ years of driving operational excellence and managing complex cross-functional projects, and providing strategic advisory to C-level executives. Adept at budgeting, optimizing business processes, mitigating risks, and aligning deliverables with strategic goals. Skilled in stakeholder communication, resource allocation, and leveraging Agile, Scrum, Waterfall, and Lean Six Sigma methodologies. Proven ability to implement AI-driven and CRM solutions for efficiency gains. Certified ScrumMaster and PMP candidate, dedicated to innovation, efficiency, and high-impact results.

PROJECT HIGHLIGHTS
•Operational Excellence: Delivered a market expansion project in Poland and Germany, achieving the break-even point in six months and an 8% net income margin in Year 1 through strategic planning and operational efficiency. Developed detailed business and operational plans, managed project budgeting, and launched company activities from the ground up.
•HR Project Management: Successfully managed recruitment initiatives, for instance – for a global corporation, hiring 280 sales managers across five cities within six months. Strengthened business relationships, leading to a four-year extended collaboration and contributing over 15% of the company's revenue annually.
•IT Project Management: Directed the end-to-end development and implementation of a custom IT software solution, achieving a 30% reduction in workload, 24/7 data access and enhanced client satisfaction.
•Business Development: Developed strategic partnerships with key stakeholders, acquiring 10+ new clients annually, working directly with them, and achieved a 72 NPS (Net Promoter Score), indicating high customer satisfaction and loyalty.


ADDITIONAL INFORMATION

Tools & Software Proficiency: Microsoft Project | Microsoft Teams| Wrike | Jira| Asana | Miro | Coupa | Ariba | Smartsheet | MS Excel | Figma | Canva | OneDrive | SharePoint | Google Suite | Microsoft Office
Additional languages: English – fluent | Ukrainian – native

REFERENCES are available upon request