Oncology Patient Outreach, Support Representative

VISION MED is the the partner company of SKIY31 GmbH. We are looking for an Oncology Patient Outreach & Support Representative for VISION MED’s project named «Second Opinion». «Second Opinion» is a patient-centric digital platform that grants direct access to renowned German cancer specialists. With integrated AI translation and a simple online registration, patients can submit their medical records for a thorough evaluation. Within just five days, they receive a comprehensive second opinion along with treatment recommendations. Affordable pricing options, starting at €119, make expert consultations accessible worldwide. Built on strong partnerships with top German medical institutions and recognized by the European Union, we ensure trust, quality, and convenience in cancer care. Requirements:

• At least 1 year experience in the medical industry
• Basic understanding of oncology
• Fluency in Ukrainian, and ideally some proficiency in English or German

• Familiarity with digital communication tools for managing online consultations and document handling
• Access to Oncology Patients: Must have contact or connections to oncology patients, communities or groups to effectively execute the role.

Character and Mindset:

• Empathetic: Ability to relate to patients and their families in a caring and compassionate manner
• Ethical and principled: Upholds high standards of integrity and confidentiality
• Supportive: Focuses on enhancing patient experience and satisfaction
• Organized and structured: Manages tasks and documentation efficiently
• Excellent communicator: Strong skills in both speaking and listening
• Network-savvy: Ability to connect with healthcare professionals and community groups
• Adaptive and proactive: Quickly adapts to new information and anticipates needs
• Problem-solver: Finds effective solutions to obstacles faced by patients Below are two lists, basic tasks and expanded Tasks depedning on the preferences and capacities of a specialist. We can consider both full-and part time or project-based specialists. We are open for discussion and ready to support your ideas and schedule needs.

Tasks:

• Outreach and Networking: Be in contact and build new relationships within local healthcare providers to facilitate introductions and collaborations.
• Patient Generation: Utilize your networks in healthcare system, online platforms, community events, and healthcare conferences to identify and engage potential patients.
• Documentation Assistance: Guide patients in preparing and submitting their medical records and navigating any language barriers.
• Feedback Collection: Implement systems for collecting and analyzing patient feedback to continuously improve the service.
• Platform Familiarity: Train to proficiently use and explain the platform’s functionalities to others.
• Consultation: Provide initial consultations to explain the service’s benefits, procedures, and costs.
• You are free to engage in other Marketing Initiatives: like attract patients through social media platforms, develop local marketing strategies such as distributing informational brochures or digital ads.