Account manager

Вимоги:

• Customer support experience;
• Experience within the digital industry will be a great plus;
• Fluent English (both written and spoken); B2+
• Analytical skills.
• Our ideal candidate has: Problem-solving skills and ability to offer tailored solutions to specific challenges of each client; Proven ability and desire to interface with clients both remotely and face to face to provide timely, consistent and accurate support and account management;

Умови роботи:

• Modern office in the city center;
• Free coffee, tea, snacks;
• 5 days a week schedule 9−18
• Regular salary review based on work performance
• Paid vacation;
• Paid sick leaves
• Work in a strong team with the possibility of professional development;

Обов’язки:

• Communicate with the clients (B2B) within different communication channels (slack, skype, email, calls, etc) and support them while they’re using our product;
• Analyze and optimize clients' performance and profitability on our technology;