Менеджер бек-офісу

We are looking for passionate and self-motivated professionals to join our Back-office Team. As a Back-office Manager, you will play a crucial role in overseeing client verification and transaction processes.

Your responsibilities will include:

• client verification: Ensure the accurate and timely verification of client information, adhering to compliance and regulatory standards;
• deposit monitoring: Monitor and manage deposit transactions, ensuring swift and secure processing while maintaining accuracy;
• withdrawal processing: Oversee the withdrawal process, ensuring efficiency and addressing any issues or discrepancies promptly;
• transaction data analysis: Analyze transaction data to identify trends, patterns, and potential areas for improvement. Provide insights to enhance operational efficiency;
• act in the best interest of the company at all times and cooperate with the Customer Experience team and other departments to deliver high standards of customer service;
• perform other related tasks as required.

Main requirements:

• experience in a similar position will be a plus;
• good written skills in English;
• Team coordination: collaborate with the team to streamline processes, resolve issues, and maintain a high standard of service;
• strong attention to detail;
• outstanding communication and client-handling skills;
• hard-working and able to cope under pressure;
• good computer literacy;
• laptop needed (Windows, CPU from Intel i5 or similar, 16 GB RAM)