Customer support manager

25 000 – 27 000 грн
Atlas Recruiting, Агенція
Пошук персоналу, HR; 50–250 співробітників
Львів
Повна зайнятість.

Ведення CRM
Відповідальність
Аналітичне мислення
Організація логістики
Тайм-менеджмент
Уміння працювати в режимі багатозадачності
Урегулювання конфліктів
Терплячість

Опис вакансії

We offer you a job in logistics that successfully withstands all crises. Be confident in the future!

Our client is an international company providing transport logistics services in the USA. The company focuses on Western standards of working conditions. One of the corporate principles is not to attract specialists to management positions from outside, but to develop them within the company. Our client positions itself as a progressive and sustainable company. And they invite people with the same values to their team.

Responsibilities:

Control over the shipping process.
Communication with English-speaking brokers and drivers by phone.
Timely provision of feedback for the client.
Taking calls and solving problems in the delivery of goods using creative solutions and patience.
Processing of emails and prompt resolution of the related issues.
CRM system control.
Processing and control of cargo documentation.

Requirements:

Knowledge of English at the Upper-Intermediate level.
Analytical flexible thinking.
Ability to work under stress and effectively multitask.
Proficient time management skills.
Track record of consistently attaining performance goals and having personal accountability for own results.
Demonstrated desire for professional growth and development.

What We Offer:

Working hours: 3 PM — 1 AM 4/4.

Modern and comfortable office environment.
Competitive compensation package with bonuses.
Comprehensive training through our internal corporate program.
Opportunities for both professional and personal development.
Supportive and environmentally conscious workplace environment.

About Atlas Recruiting | Our Instagram | Our Facebook

Atlas recruiting is a recruiting company breaking employment stereotypes. We select personnel to work for international logistics companies in Europe and the United States.

Atlas recruiting «A whole world of career opportunities»

Customer support manager

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