Customer support representative

Sure Lock & Key — based in the United States service company

Are you looking for a new exciting job opportunity to work with American based company? Sure Lock & Key is a dynamic U.S. company providing essential home services across America. We’re expanding our office in Lviv and are looking for motivated individuals to join our Customer Support department.

Your responsibilities:

• Answering incoming calls from customers
• Coordinate service appointments between customers and field teams
• Collecting and transferring customer data to relevant departments
• Ensuring excellent customer experience in line with company standards
• NO prior experience needed!

You & Your Skills:

• English level of B1-B2, (extra welcoming bonus for C1 certified level)
• Self-organized, responsible, and able to multi task
• Learn quickly and adapt well to changes

Advantages of working with us:

• Сomfortable, fully equipped office with parking
• Competitive and stable income
• Flexible schedule (perfect for students)
• Paid vacation, sick leave and a birthday day off.
• Opportunities for professional growth and career development
• Improve your language skills

We offer:

• Official employment
• Competitive salary with bonuses (discussed during the interview)
• Training and onboarding provided
• Flexible working schedule
• Taxi rides reimbursement to & from work

If you’re looking to start or grow your career — Sure Lock & Key is the perfect place to do it.