Key Customer Development Manager, KAM

Key Customer Development Manager / КАМ

Локація: Київ

Контактна особа

Коновалова Ілона

Mob: +38 (050) 401-72-92Показати телефон (вайбер)

Mail: [відгукнутися]

Our client, an international FMCG company in the field of hygiene and health, is looking for a Key Customer Development Manager.

Overview:

As the Key Customer Development Manager for key retailers, you will have responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will be formulating and executing a strategic plan to ensure you reach maximum volume, profitability and customer service. You’ll develop plans to deliver designated account strategies and champion a mindset with your colleagues to create solutions where everyone wins and productivity of investments increases. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.

Main responsibilities:

• Be the primary contact between the company and the client and Negociate the annual commercial plan with key client with the objective of profitable growth
• Planning and monitoring the effective execution of the objectives defined in the annual business plan and monthly Joint Business Plan (JBP).
• Prepare, negotiate and implement JBP, marketing and promotional campaigns to drive demand. Forecast, develop, implement and supervise customer specific plans to achieve Hill’s commercial goals of net sales, share, margin, within budget spend. Communicate plans to field team for in-store support. Visit stores to better understand implementation challenges to optimize future approaches.
• Help facilitate and lead functional commercial organization meetings to align priorities and secure execution of all initiatives.
• Develop commercial and promotional plans for brand and customer development, managing resources efficiently.
• Monitor service levels (inventories) and take corrective actions as needed.
• Monitor the checking account.
• Provide substantial input in translating bottom up brand plans into Customer/CPG targets.
• Lead return on investment analysis and ensure post-evaluation of all promotional campaigns presenting qualitative results to the commercial team, and refine customer tactical plans. Share findings, insights and recommendations.
• Ensure the implementation of the plans at the points of sale, through visits to the field (20% of the time).
• Develop and ensure the correct sale management process and policies.
• Drive support for Colgate’s Key clients. Establish positive relationships with key accounts personnel (Marketing, E-Commerce/Social/Digital, Finance, Supply Chain, Logistics) to influence strategic goals.
• Prepare, negotiate and implement Joint Business Plans, marketing and promotional campaigns to drive demand. Forecast, develop, implement and supervise customer specific plans to achieve commercial goals of net sales, share, margin, within budget spend. Communicate plans to field team for in-store support. Visit stores to better understand implementation challenges to optimize future approaches.
• Optimize Key Account budget and all resources available
• Evaluate global KAM tools & standard methodologies for local implementation

Requirements:

• Preferably have a university degree in Business Administration, Marketing or Industrial Engineering or equivalent
• At least 5 years in sales
• At least 3 years of experience in sales roles or adjacent experiences in consumer goods industry
• At least 1 year experience managing key accounts in traditional channel
• English proficiency — both written and spoken (Intermediate strong)
• Knowledge of Windows and Microsoft Office (Excel, Power Point), BW, SAP and negotiation techniques

• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)
• Financial knowledge and Analysis of data
• Good knowledge of the market, consumer and shopper trends
• Experience in presenting and argumentation of ideas, strategy, and concepts
• Driver’s license

The company offers:

• Experience working in an international company with global opportunities 
• Opportunity for career growth  
• Competitive salary 
• Registration in the state
• Quarterly and annual bonus 
• Lunch compensation
• Сorporate car
• Corporate mobile
• Health and life insurance  
• Remote work
• Functional and soft skills training