VIP Retention Manager

Do you speak English fluently and love communicating with people?

Ready to build a career in iGaming, even without prior experience? Join us!

We’re looking for a bright, motivated communicator to join our team as a VIP Account Manager. No iGaming background? Not a problem — we’ll teach you everything. What matters most is your high level of English (C1+), your people skills, and your willingness to learn. You’ll become the go-to person for our most valuable players, helping them feel valued, understood, and connected — all while growing your career in a fast-moving global industry.

What You’ll Do:

• Build strong, lasting relationships with top-tier players from around the world
• Communicate with VIPs across email, chat, calls, and even exclusive events
• Keep players engaged, happy, and loyal through personalized service and smart incentives
• Learn to work with CRM tools and player data to drive retention and revenue
• Be the voice of your players — gather feedback, spot trends, and help improve the player experience
• Collaborate with our product, marketing, and support teams to ensure top-level service

🎯 What You Bring:

• Fluent English (C1 or higher) — this is a must
• A genuine interest in people and strong communication skills
• Curiosity, responsibility, and drive — we’ll guide you, but you need to bring the energy
• Any experience in sales, account management, or gaming is a plus — but not required
• Basic comfort with chat tools, emails, and online communication
• Willingness to work in a dynamic, metrics-driven environment

What We Offer:

• Competitive salary based on your skills and growth (starting from day one)
• Work remotely from anywhere — we care about results, not location
• Full onboarding and training — we’ll help you grow fast
• Smart, kind teammates and a company that values initiative
• Paid vacation and sick leave
• A chance to build a real career in iGaming with long-term opportunities

Ready to grow with us?

Drop us a message — even if you’re just curious.

We’d love to hear from you.