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123cluster.com

Technical Writer, Help Content Creator

  • 33 000 – 37 000 грн
  • 123cluster.com

      IT; 10–50 співробітників
    • Дистанційна робота
    • Повна зайнятість. Досвід роботи від 1 року. Вища освіта.
    • Англійська — просунутий
    Вакансію зараз переглядає 1 шукач. Відгукніться першим!
    • CSS
    • HTML
    • PC User
    • Communicability
    • Organizedness
    • Design
    • UX Design
    • Content management
    • Motivated
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    Опис вакансії

    What You’ll Do:

    • Create user-friendly online help systems, guides, and documentation for our software tools.
    • Use DemoCreator (or similar) to build walkthroughs, tutorials, and other visual help content.
    • Write clean, clear, and engaging help articles in English — grammar and clarity matter a lot.
    • Apply your HTML/CSS skills to format and style documentation for web-based help systems.
    • Work closely with developers and designers to understand how the software works and translate that into helpful content.
    • Keep all help content up-to-date as the product evolves.

    Work conditions:

    • Fully remote, Monday-Friday (or Sunday-Thursday).

    What We’re Looking For:

    • Solid computer skills and ability to quickly learn new tools.
    • Strong working knowledge of HTML and CSS.
    • Hands-on experience with DemoCreator or a similar tool — this is a must.
    • Excellent English writing and communication skills — also a must.
    • Experience creating help content, user manuals, or documentation for software products.
    • Someone self-motivated, organized, and comfortable working in a fast-paced, early-stage environment.

    Bonus Points If You Have:

    • A background in technical writing, UX writing, or instructional design.
    • Experience with other screen recording or help authoring tools.
    • Basic understanding of software development or product design.

    Why Join Us?

    • Be part of an early-stage product with a lot of room to grow and make an impact.
    • Flexible work environment and open team culture.
    • Opportunity to shape how users experience our product from day one.

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