Travel agency (VA)

Job Opening: Travel Agency Assistant

Location: Remote (work from anywhere)

Hours: Must be available during New York (EST) office hours

Languages: Clear English required; Yiddish or Hebrew is a strong plus

We’re a fast-moving travel agency looking for a sharp, reliable assistant to support our busy team. You’ll take calls, help with hotel and insurance bookings, and provide basic customer service. This role is for someone organized, independent, and passionate about hospitality and travel.

Responsibilities:

• Answer overflow calls and assist clients with basic questions
• Book hotels, travel insurance, and support other trip services
• Use Amadeus or another GDS to manage travel bookings
• Handle multiple tasks at once and follow up with clients
• Work independently and think fast — no babysitting needed

Requirements:

• Experience with Amadeus or any GDS booking system is a huge plus.
• Clear English (spoken and written); Yiddish or Hebrew is a plus
• Organized, proactive, and able to multitask
• Confident phone presence and friendly customer service
• A «Yiddishe kop» — quick thinker, problem-solver, and self-starter
• Sensitivity to kosher traveler needs is a bonus