System Administrator for ERP

Diia.City United is a business association — the dynamic hub, where Ukrainian tech businesses come together to make game-changing moves to create business space for tech companies to scale globally from Ukraine.

Our members, residents of Diia.City United, are dedicated to propelling the potential of the Ukrainian tech business, creating a thriving ecosystem for global expansion. Our association was founded by the following industry leaders Ajax, Genesis, MacPaw, Monobank, Netpeak Group, Roosh.

Now we gather 140+ company members from different tech streams. We are a community of forward-thinking tech companies, united to reshape Ukraine’s technological landscape and drive global growth. Our mission is to create impactful solutions that foster social and economic change for the communities we serve.

Job Description:

We are looking for an experienced System Administrator to implement and provide ongoing support for the IT-Enterprise ERP system. The key focus will be on configuring a ready-made (boxed) solution, particularly the CRM and Document Management modules, and further support the team of Diia.City United.

This is an excellent opportunity for a specialist seeking a project-based role on a part-time, outsource basis.

Key Responsibilities:

• Implementation and setup of the box solution based on IT-Enterprise.
• Deployment of the boxed solution from IT-Enterprise using cloud solutions.
• Configuration and adaptation of the CRM and Document Management modules according to the company’s business processes.
• Setting up user access rights and roles.
• Providing ongoing technical maintenance and user support for the system.
• Troubleshooting technical issues that arise for users.
• Maintaining basic technical documentation of the system configurations.
• System administration: monitoring, configuration, updates, maintaining stable operation.
• Data security management with a cloud-based solution.

Key Competencies:

• Leadership & Initiative: Capable of independently driving the project management activities and fostering collaboration with the team.
• Team Collaboration: Work effectively with a diverse range of stakeholders.
• Analytical Skills: Ability to collect, interpret, and present data and information to effectively set-up and support digitalisation of processes and data.

Our Requirements:

• A mandatory requirement of 3+ years of experience with the IT-Enterprise ERP system.
• Hands-on experience with the implementation and configuration of CRM and/or Document Management modules within IT-Enterprise.
• Understanding of business processes related to Customer Relationship Management (CRM) and electronic document management.
• Ability to independently analyze tasks and find optimal technical solutions within the system’s functionality.
• Good communication skills for effective interaction with users.
• Practical skills in working with Microsoft SQL Server (administration, queries, optimization)
• Understanding the architecture of ERP systems, experience in integration with other systems.
• Willingness to immerse yourself in the specifics of the Association’s work and its digital ecosystem.

Will be a plus:

• Basic knowledge of SQL for writing queries.
• Experience integrating IT-Enterprise with other systems.

We Offer:

• Remote work format (outsource).
• Part-time engagement with a flexible schedule that can be combined with other activities.
• Competitive compensation, to be discussed based on interview results.
• An interesting project involving the implementation of a modern ERP system within the Association.
• Interesting and ambitious tasks

How to Apply:

If you are interested in our vacancy and your experience meets the requirements, please send your resume to [відгукнутися] with the subject line «ERP System Administrator».

By submitting your resume for a vacancy, you consent to the use of your personal data by the company within the framework of the current legislation of Ukraine. We guarantee the confidentiality of your application and the communication process during the selection for the vacancy.