Менеджер з адміністративної діяльності, Facility manager, Coordinator (English speaking)

We are expanding our Facility Management department and are looking for a motivated and experienced IFM Manager to join our team in Kyiv.

About IRES (www.ires.com.ua)

IRES is an integrated Facility Management and Construction Project Management company delivering services to international corporate occupiers and commercial real estate owners in Ukraine since 2006.

Position Summary

The IFM Manager will serve as the primary point of contact for several international corporate clients, ensuring the efficient delivery of Integrated Facility Management services across their office locations. The role is responsible for managing hard and soft FM services, including building engineering systems, cleaning, workplace support, office supplies, reception and handyman services, while ensuring operational excellence, regulatory compliance, cost optimization and an outstanding workplace experience for client employees.

Hard Services Management

• Manage HVAC, electrical, plumbing, fire protection and other technical system subcontractors.
• Plan preventive, predictive and corrective maintenance.
• Coordinate emergency repairs and statutory inspections.
• Ensure compliance with technical regulations.

Soft Services Management

• Manage cleaning, reception, handymen, catering, workplace services.
• Monitor service quality against KPIs and SLAs.
• Regular visits to customers' offices in Kyiv

Vendor & Contract Management

• Select, evaluate and manage subcontractors.
• Lead tenders and supplier negotiations.
• Monitor contractor performance and contract compliance.

Financial Management

• Prepare annual operating budgets (OpEx) to approve with customer management.
• Monitor expenditures and analyse budget variances.
• Identify cost optimisation opportunities.

Health, Safety, Environment & Fire Safety

• Ensure compliance with HSE and fire safety legislation.
• Coordinate emergency preparedness and evacuation planning.

Space & Workplace Management

• Optimise workplace utilisation.
• Coordinate office moves and refurbishment projects.

Client Relationship Management

• Act as lead operational contact for corporate clients.
• Prepare monthly reports and participate in business review meetings.

Qualifications

• Bachelor’s or Master’s degree in Facility Management, Business Administration, Project Management (as advantage).
• Minimum 3 years of experience in IFM or a similar administrative role.
• Advanced English.
• Advanced MS Excel, Word and PowerPoint/other presentation programs.

Core Competencies

• Leadership. Project management. Commercial awareness. Developed negotiation skills.
• Analytical thinking. Customer focus. Stress resilience. Attention to details.

We Offer

• Official employment with a competitive compensation package, based on candidate’s available experience and knowledge
• Career development within an international business environment.
• Participation in Facility Management projects for corporate customers.
• Office location — central Kyiv Business Center with available bomb shelter