- Файл
Iurii
Customer support representative
- Вік:
- 24 роки
- Місто проживання:
- Броди
- Готовий працювати:
- Львів
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9427513/
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L INFORMATIO
ON Iurii Kazakov
K
22, Holovacz`kogo
o Street, 80600
0, Brody (Ukrain
ne)
+38
[
8(WhatsApp)
kazzakov.iurii@gm
mail.com
Skyypebingo00744
47
SexMale
e | Date of birth 25/07/1990 | Nationality
N Ukra
ainian
Height - 181 cm Weight - 71 kg
APPLYING FOR POSITIO
ON Custom
mer servicess officer / Pub
blic Liaison / European/W
World culturral knowledg
ge
WORK EXPERIENC
CE
01/03/2
2015–31/07/2015 Custom
mer service officer
o
"InTime"" post office, Bro
ody (Ukraine)
- Strong emphasis on customer
c care and
a satisfactionn, presentation,, professionalis
sm, teamwork, health
and safeety, cleanliness,, time managem ment and problem resolution
- Respon gation and training of new emp
nsible for deleg ployees
- Excelle
ent communicattion and custom mer service skillls
- Sendinng and receivingg goods
28/02/2
2014–05/11/2014 Volunte
eer
Europea
an Voluntary Se
ervice, GEGED
D (Gaziantep Trraining & Youth Association), Gaziantep
G (Turkkey)
- Helping ganising campaigns to collectt food and cloth
g to teach children English, org hes for poor fam
milies
01/11/2
2012–01/07/2013 Electriccal goods Sa
ales agent
“Eldorad
do” electrical supermarket, Riv
vne (Ukraine)
- Respon
nsible for the sa
ale of goods an
nd daily working
g plan
01/08/2
2010–01/09/2010 Mentorr
Children
n’s Health Comp
plex “Strela”, Berdiansk (Ukra
aine)
- Caring for children, orrganising workin
ng process, de
esigning speciall cultural evenin
ngs
EDUCATION AND TRAININ
NG
01/09/2
2017-31/07/202
20 Masterr’s Degree Program
P in English
E Lang
guage Teach
hing (ELT) EQF
F level 6
Departm
ment of English, Faculty of Lettters, State Univversity of Malan
ng (Indonesia)
E
01/09/2
2015–31/08/2016 Certificcate with Hon
nours – Indo
onesian Trad
ditional Herb
bal Medicine
Soegijap
pranata Catholic University, Se
emarang (Indon
nesia)
01/09/2
2007–31/05/2012 Specia
alist program
mme at the La
aw department. Qualificcation of EQF
F level 6
lawyer
Internatio
onal Universityy of Economics and Humanitie
es, Rivne (Ukra
aine)
01/09/1
1996–01/07/200
07 Second
dary education
Brody Ivan Trush gymn
nasium, Brody (Ukraine)
(
PER
RSONAL SKILL
LS
M
Mother tongue((s) Ukrainian
O
Other language((s) UNDERSTANDING
N SPEAKING WRITING
G
Lisstening Reading Spoken interaction Spo
oken production
English C1 C1 C1
1 C1 C1
Russia
an C1 C1 C1
1 C1 C1
Indonesia
an B1 B1 B2
2 B2 B1
Levels: A1 and A2: Basic user - B1 and B2: Ind
dependent user - C1
C and C2: Proficcient user
Common European Framew work of Reference for Languages
Com
mmunication skills - good coommunication skills gained th hrough experien
nce as sales manager
- excellent skills working
g with children as shown by volunteer
v work w
with disadvanta
aged youth
O
Organisational / managerial skills - leadersship (responsib
ble for a team off 18 people)
- good organisational skills gained as assistant teachher, responsiblee for group in a children's cam
mp
- great te
eam-leading skkills obtained as
s a basketball organisational
o vvolunteer
Job-related skills - good co ommand of qua ality control pro
ocesses
- mentorring skills
- identifyying differencess between healiing properties and
a nutritional p
properties of Ind
donesian herba
al
medicine e
gital competence
Dig SELF-ASSE
ESSMENT
Info
ormation Conttent Problem
Communication
n Safety
pro
ocessing creattion solving
Indepe
endent user Proficient use
er Independent user Inde
ependent user Independentt user
Digital com
mpetences - Self-a
assessment grid
- Goodproficiency with various office suites
s (word pro
ocessing, sprea
adsheets, etc.)
- Proficient
e PC user. Addvanced knowle edge of Window ws, browsers, e
email, etc
Other skills - I am a good
g managerr with great customer relationss, an organiser possessing hig ghly-developed
commun nication skills an
nd logical think
king and am ressponsible and cconstantly enga
aging in self-
educatioon.
Driving licence - categorry B
16/1
11/16 © Europea
an Union, 2002-2019
9 | http://europass.c
cedefop.europa.eu Pa
age 2 / 2
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